Build 8.0.0.89 Bugthread
Lucian Bara 10.12.2007 19:52 How to report bugs:
1) Describe your test case
2) Attach traces on level 500 (if needed)
3) Screenshots always welcome
If something does not work for you or you have configurational issue.
Please press a "New Topic" button instead. Keep this thread to immediate
KIS/KAV/WKS/FS bugs only. Posting something is broken without a test case
will not push the issue forward or the trace logs.
Note from the Moderators:
To keep this thread easier to read and understand, please keep your reports
as detailed as possible. Posts will be split into a separate topic if the above
three points are not followed. Lucian Bara 10.12.2007 19:53 1) exclusions list, when adding a new one, object and threat type don't fit in the window so the scrollbar is shown
2) check encrypted connections can't detect the browser correctl (says kaspersky anti-virus is trying to connect)
3) parental controls aren't translated
4)content filtering subtitle expands out of the space (the "advertising" part) - also clicking inside freezes the window until an alt+tab
5)vulnerability scan has the vulnerability scan option disabled.
6)events, all items is glued together (AllItems), same for important items
7)icons in events aren't always resized (see utorrent 1.8 icon):
Click to view attachment
8)gzip entry in events for web av, is shown with a red exclamation mark
9)the terminate active connections dialog is not compleatly translated
10)this update ends a little unexpected:
Click to view attachment
11)kis crashed when clicking the sniffer button, and caused a hang. dumps en route. uploaded lucianbara_crash1012.zip
12)it seems the hips system can't distinguish between read and write, i see no other explainations for the whole popups of prorams trying to modify registry entries
13)the X button in notification isn't working.
14)the print dialog in irfan view isn't displayed unless i manually allow anything for irfan view (there's no popup etc.)
15)the internet zone is set to trusted by default
16)ok..so the vulnerability scna works, a vulnerability was detected. now, what should "disinfect" do? Julian 10.12.2007 21:19 Still KIS doesn't work on Windows XP x64.
After installing and rebooting it hangs at windows logon screen, the screen turns totally black and I need to reset.
There seems to be no chance for making crash dumps because the windows debugger seems to be not started at the time when it's crashing.
I went into windows safe mode and deactivated every startup entry of KIS with syinternals autoruns.
The normal windows mode was starting again but there was no mouse support (I'm using a USB mouse).
With windows system recovery I could repair everything.
What can I do to help to solve this heavy problem? Lucian Bara 10.12.2007 21:32 when running the security analyzer you get notifications with "0" and "1".
type for heuristic detection is missing and #931666 is appended to the detection.
vulnerability scanner.
Click to view attachment
installer cache, i don't think a user can do something about it.
the detected items from protection appear in the on demand scan part. JanRei 10.12.2007 22:42 It seems that this build can crash in various situations. One time it freezed (without dumps) while configuring parental control. However, I got crash dumps of another crash: avp8_89_JanRei_crash.zip. Lucian Bara 10.12.2007 22:43 JanRei, when it seems to freeze, try an alt tab. seems that dialogs with scrollbars can cause it when playing around with them. JanRei 10.12.2007 23:19 You are right, at least the freeze related to parental control was after playing around with scroll bars. Why actually are there scroll bars shown in empty lists?
Well, Alt + Tab doesn't work for me - maybe because of running in VMWare, but removing the focus from the KIS window is enough.
EDIT: a screenshot of the unnecessary scroll bars:
Click to view attachment Lucian Bara 10.12.2007 23:48 a bug of course. already wrote it in the first post.
And another one, system events thinks every application is xampp (only opera is correct):
Click to view attachment
even if i complete a full system scan i still have the banner telling me to run one (i even get it when one is running) Sjoeii 11.12.2007 02:09 Found some GUI bugs richbuff 11.12.2007 05:11 QUOTE(Lucian Bara @ 10.12.2007 09:53)
11)kis crashed when clicking the sniffer button, and caused a hang. dumps en route. uploaded lucianbara_crash1012.zip
Confirm, dumps uploaded, richbuff sniffer dmp .zip JASTECH 11.12.2007 05:25 Installing Error.
Click to view attachment
Inque187 11.12.2007 06:56 Installed KIS\KAV 8.0.0.89, rebooted and KIS/KAV did not loadup on startup. Although it was running in the background, any attempt to start other applications resulted in system hang. The only resolution was to end process of all AVP processes in order to get everything to work properly. I don't know what more I can add.
Installed on: Windows XP Pro SP2
Sjoeii 11.12.2007 08:33 ran my first scan and program keeps telling me I need to run a full scan.
Also automatic update is not running for me Boyfriend 11.12.2007 10:54 QUOTE(Sjoeii @ 11.12.2007 08:33)ran my first scan and program keeps telling me I need to run a full scan.
Also automatic update is not running for me
Automatic update is also broken for me. GUI has many glitches and I have two crashes until now
. I will soon upload all those crashes on ftp. Sjoeii 11.12.2007 11:35 QUOTE(Boyfriend @ 11.12.2007 08:54) Automatic update is also broken for me. GUI has many glitches and I have two crashes until now . I will soon upload all those crashes on ftp.
Don't be angry. Keep in mins it is still Alpha, not even beta. 2LAssistance 11.12.2007 12:52 KIS betacode don't works :
I use this code T1JVS-NNMBD-K1QTN-SUBP8 (KIS) from betacode.txt
I acivate it on : https://activation.kaspersky.com/
I download the ZIP key
KIS 8 beta don't want this code...(it works before)
(msg "this file is not for thi applcation") Bernhard 11.12.2007 12:58 You have to use the key in the .68 Folder an choose the option "activate later" during installation. 2LAssistance 11.12.2007 14:01 ok it works, perhaps you may modify th FAQ ? Boyfriend 11.12.2007 14:34 I am currently unable to upload crash dumps due to some problem, might be with ftp server. I am try continuously.................... Lucian Bara 12.12.2007 00:05 kis inocrrectly displays the programs accessing the files in the malware protection reports (everyone was detected as "opera") JASTECH 12.12.2007 06:39 I still can't download the file now. KL having server problems? Sjoeii 12.12.2007 09:11 No problems here JASTECH 12.12.2007 10:45 Hmmm, well the first time it told me it was not a windows program. I will try IDM and see if no errors.BRB, JAS
Update, now it downloaded and was Windows compatible, lol. Installed and will activate and start the normal stuff again. Thanks for waiting for me incase I don't have a ride home, lol
Expires 12-24-2007? Sjoeii 12.12.2007 10:48 ok, let us know kevin_coe215 12.12.2007 11:09 KIS 8.0.0.89 make my sound not smooth
I use sound "Realtek High Definition"
when i play winamp that sound output not smooth.
after i uninstall KIS 8.0.0.89 and install KIS 7 sound doens't have any poblem. JASTECH 12.12.2007 11:12 AllItems should be All Items
Click to view attachment
Proactive Defense and Firewall "Network packages sniffer" should be "Network Packages Sniffer" (NPS)
Real-time protection should be "Real-Time Protection"
Post-infection system restore should be "Post-Infection System Restore"
That's enough for now I am tired. Thanks, JAS KL RLZ 12.12.2007 21:58 Overlapping text.
Click to view attachment KL RLZ 12.12.2007 23:59 Packer detection can't be disabled from the options window. KL RLZ 13.12.2007 01:54 BSoD when quickly enabling/disabling System Watch components (HIPS, PDM and System watch): Click to view attachment
BSoD when executing the attached tool (NTCALL): Click to view attachment
Tool: Click to view attachment
Sorry, only mini dumps available
JASTECH 13.12.2007 01:58 Language barrier when pausing KIS.
Click to view attachment
1) Describe your test case
2) Attach traces on level 500 (if needed)
3) Screenshots always welcome
If something does not work for you or you have configurational issue.
Please press a "New Topic" button instead. Keep this thread to immediate
KIS/KAV/WKS/FS bugs only. Posting something is broken without a test case
will not push the issue forward or the trace logs.
Note from the Moderators:
To keep this thread easier to read and understand, please keep your reports
as detailed as possible. Posts will be split into a separate topic if the above
three points are not followed. Lucian Bara 10.12.2007 19:53 1) exclusions list, when adding a new one, object and threat type don't fit in the window so the scrollbar is shown
2) check encrypted connections can't detect the browser correctl (says kaspersky anti-virus is trying to connect)
3) parental controls aren't translated
4)content filtering subtitle expands out of the space (the "advertising" part) - also clicking inside freezes the window until an alt+tab
5)vulnerability scan has the vulnerability scan option disabled.
6)events, all items is glued together (AllItems), same for important items
7)icons in events aren't always resized (see utorrent 1.8 icon):
Click to view attachment
8)gzip entry in events for web av, is shown with a red exclamation mark
9)the terminate active connections dialog is not compleatly translated
10)this update ends a little unexpected:
Click to view attachment
11)kis crashed when clicking the sniffer button, and caused a hang. dumps en route. uploaded lucianbara_crash1012.zip
12)it seems the hips system can't distinguish between read and write, i see no other explainations for the whole popups of prorams trying to modify registry entries
13)the X button in notification isn't working.
14)the print dialog in irfan view isn't displayed unless i manually allow anything for irfan view (there's no popup etc.)
15)the internet zone is set to trusted by default
16)ok..so the vulnerability scna works, a vulnerability was detected. now, what should "disinfect" do? Julian 10.12.2007 21:19 Still KIS doesn't work on Windows XP x64.
After installing and rebooting it hangs at windows logon screen, the screen turns totally black and I need to reset.
There seems to be no chance for making crash dumps because the windows debugger seems to be not started at the time when it's crashing.
I went into windows safe mode and deactivated every startup entry of KIS with syinternals autoruns.
The normal windows mode was starting again but there was no mouse support (I'm using a USB mouse).
With windows system recovery I could repair everything.
What can I do to help to solve this heavy problem? Lucian Bara 10.12.2007 21:32 when running the security analyzer you get notifications with "0" and "1".
type for heuristic detection is missing and #931666 is appended to the detection.
vulnerability scanner.
Click to view attachment
installer cache, i don't think a user can do something about it.
the detected items from protection appear in the on demand scan part. JanRei 10.12.2007 22:42 It seems that this build can crash in various situations. One time it freezed (without dumps) while configuring parental control. However, I got crash dumps of another crash: avp8_89_JanRei_crash.zip. Lucian Bara 10.12.2007 22:43 JanRei, when it seems to freeze, try an alt tab. seems that dialogs with scrollbars can cause it when playing around with them. JanRei 10.12.2007 23:19 You are right, at least the freeze related to parental control was after playing around with scroll bars. Why actually are there scroll bars shown in empty lists?
Well, Alt + Tab doesn't work for me - maybe because of running in VMWare, but removing the focus from the KIS window is enough.
EDIT: a screenshot of the unnecessary scroll bars:
Click to view attachment Lucian Bara 10.12.2007 23:48 a bug of course. already wrote it in the first post.
And another one, system events thinks every application is xampp (only opera is correct):
Click to view attachment
even if i complete a full system scan i still have the banner telling me to run one (i even get it when one is running) Sjoeii 11.12.2007 02:09 Found some GUI bugs richbuff 11.12.2007 05:11 QUOTE(Lucian Bara @ 10.12.2007 09:53)
11)kis crashed when clicking the sniffer button, and caused a hang. dumps en route. uploaded lucianbara_crash1012.zipConfirm, dumps uploaded, richbuff sniffer dmp .zip JASTECH 11.12.2007 05:25 Installing Error.
Click to view attachment
Inque187 11.12.2007 06:56 Installed KIS\KAV 8.0.0.89, rebooted and KIS/KAV did not loadup on startup. Although it was running in the background, any attempt to start other applications resulted in system hang. The only resolution was to end process of all AVP processes in order to get everything to work properly. I don't know what more I can add.
Installed on: Windows XP Pro SP2
Sjoeii 11.12.2007 08:33 ran my first scan and program keeps telling me I need to run a full scan.
Also automatic update is not running for me Boyfriend 11.12.2007 10:54 QUOTE(Sjoeii @ 11.12.2007 08:33)
ran my first scan and program keeps telling me I need to run a full scan.Also automatic update is not running for me
Automatic update is also broken for me. GUI has many glitches and I have two crashes until now
. I will soon upload all those crashes on ftp. Sjoeii 11.12.2007 11:35 QUOTE(Boyfriend @ 11.12.2007 08:54) Automatic update is also broken for me. GUI has many glitches and I have two crashes until now . I will soon upload all those crashes on ftp.Don't be angry. Keep in mins it is still Alpha, not even beta. 2LAssistance 11.12.2007 12:52 KIS betacode don't works :
I use this code T1JVS-NNMBD-K1QTN-SUBP8 (KIS) from betacode.txt
I acivate it on : https://activation.kaspersky.com/
I download the ZIP key
KIS 8 beta don't want this code...(it works before)
(msg "this file is not for thi applcation") Bernhard 11.12.2007 12:58 You have to use the key in the .68 Folder an choose the option "activate later" during installation. 2LAssistance 11.12.2007 14:01 ok it works, perhaps you may modify th FAQ ? Boyfriend 11.12.2007 14:34 I am currently unable to upload crash dumps due to some problem, might be with ftp server. I am try continuously.................... Lucian Bara 12.12.2007 00:05 kis inocrrectly displays the programs accessing the files in the malware protection reports (everyone was detected as "opera") JASTECH 12.12.2007 06:39 I still can't download the file now. KL having server problems? Sjoeii 12.12.2007 09:11 No problems here JASTECH 12.12.2007 10:45 Hmmm, well the first time it told me it was not a windows program. I will try IDM and see if no errors.BRB, JAS
Update, now it downloaded and was Windows compatible, lol. Installed and will activate and start the normal stuff again. Thanks for waiting for me incase I don't have a ride home, lol
Expires 12-24-2007? Sjoeii 12.12.2007 10:48 ok, let us know kevin_coe215 12.12.2007 11:09 KIS 8.0.0.89 make my sound not smooth
I use sound "Realtek High Definition"
when i play winamp that sound output not smooth.
after i uninstall KIS 8.0.0.89 and install KIS 7 sound doens't have any poblem. JASTECH 12.12.2007 11:12 AllItems should be All Items
Click to view attachment
Proactive Defense and Firewall "Network packages sniffer" should be "Network Packages Sniffer" (NPS)
Real-time protection should be "Real-Time Protection"
Post-infection system restore should be "Post-Infection System Restore"
That's enough for now I am tired. Thanks, JAS KL RLZ 12.12.2007 21:58 Overlapping text.
Click to view attachment KL RLZ 12.12.2007 23:59 Packer detection can't be disabled from the options window. KL RLZ 13.12.2007 01:54 BSoD when quickly enabling/disabling System Watch components (HIPS, PDM and System watch): Click to view attachment
BSoD when executing the attached tool (NTCALL): Click to view attachment
Tool: Click to view attachment
Sorry, only mini dumps available
JASTECH 13.12.2007 01:58 Language barrier when pausing KIS.Click to view attachment